Shipping policy
Shipping within the US
- Free standard shipping on orders of $49.95 or more.
- Orders under $49.95 ship for a flat $4.
- Orders are processed and shipped within 1–2 business days (a little longer during peak holiday periods).
- Once your order has been processed, delivery typically takes 3–4 days.
- You'll get an email with tracking as soon as your order ships.
International shipping
- Canada: flat $25.
- UK, France, Belgium, Italy and Spain: carrier rates are calculated at checkout.
- International customers are responsible for any duties or import taxes charged by their country.
Free in-store pickup in Brooklyn
Choose pickup at checkout to collect your order at 482–484 5th Ave or 233 Prospect Park West. Orders are usually ready within 24 hours, and we'll email you when yours is ready. Please pick up within 30 days of being notified; orders not picked up within 30 days of being marked ready are canceled without refund.
Questions? Email us at windsorshoes@gmail.com.
